Our GingerChi Jade Chi Roller listing on AMAZON has recently been attacked by a spate of unauthorized sellers sending out counterfeit and potentially dangerous products.
At first glance, there seems to be little difference between the counterfeit items from AMAZON and our authentic GingerChi product. The counterfeiters have even included a free serum sample.
If you have recently received a counterfeit GingerChi Jade roller with face serum from AMAZON, please do not use the serum. The ingredients in the tube are currently unidentified and could be potentially dangerous when applied to the face.
Take a closer look at the differences between authentic GingerChi items and counterfeit GingerChi items from AMAZON.
Please note the change of bag design. We updated our logo on the bag a couple of months ago so you may have a bag similar to the counterfeiters. If you made the purchase from us, GingerChi on Amazon or from the website or in store, rest assured your products are authentic.
The most important thing to remember when buying from AMAZON is to always look above the boxes when you go to check out. Above the boxes "Add to Cart" and "Buy Now" check who the actual seller is. If it does not say GingerChi or one of GingerChi's authorized sellers then it is most probably a counterfeiter.
The seller listed below is NOT A GINGERCHI AUTHORIZED SELLER.
If you are unsure who is or isn't our authorized sellers, or about buying on Amazon, please contact us. Alternatively, please consider purchasing the GingerChi Jade roller directly from the GingerChi website for guaranteed authenticity.
Thank you for your support,
The team at GingerChi