Our goal is to provide you with the highest-quality, individualized care in a timely and respectful manner.

CHI TREATMENT DEPOSITS (EXCLUDING ACUPUNCTURE)
Any Chi appointment on the books will require a 50% deposit via a credit card in order to be confirmed. The purpose of the advance deposit is to guarantee a reservation.

CANCELLATIONS
Last minute cancellations affect other customers or patients who are scheduled to be seen that day. Providing advanced notice will allow others to be seen during the allotted time that has been set aside for you.

We ask that you kindly give 48-hour notice for all appointment cancellations and rescheduling requests. If you cancel within 48 hours or fail to show up for your appointment, you forfeit your deposit, relevant sales tax.

We do understand that unexpected emergencies happen. In the event of such an emergency, please contact us at 212.203.5370.

Thank you for your understanding.