I received this piece a few days ago and am so happy with it's quality/versatility. It fits the contours of my face much better than the commercial tool I was using previously, and the fact that it looks gorgeous displayed on the counter is another plus. Will definitely make this a staple in my daily self-care ritual!
Had a great experience buying this quality product from GingerChi. I love this beautiful comb made from real jade. It works not only to do a 'feel good' scalp massage & soothing comb thru your hair, but the shape fits well on the face & neck. It's a very versatile tool & I love, love, love it!
This is my second time purchasing the same product. Only because I misplaced my first one and can't live without it. Sure, you can find these almost anywhere for half the price... but I find this one to be particularly useful and versatile.
Beautiful Gua sha. Have just started using but like the various ways to use it and how it energizes my circulation.
Received this in the mail yesterday, looks like it has the beginnings of a large crack in it, on both sides. Emailed customer service. Haven’t heard back yet, can’t wait to try it and give a follow up review!
Dear Amanda. Just wanted to let you know we received your email late last night and sent you a reply this morning. Hopefully it did not go to your spam. Thank you for reaching out. And thank you for sending the photos!
From our experience from checking our jade stone tools since they are handmade, for imperfections. like cracks and unevenness, what might seem like a crack sometimes is the coloring and texture of the Xiuyan Jade stone.
We understand and appreciate your concern, and would be most happy to exchange it for you. We can send you a return label and before we send out the replacement, we would love to send you a photo for your approval.
Thank you for being a valued customer.